I emailed my problem but never received a reply, here is the header to my email: From...

GetHuman613610's customer service issue with Moe's Southwest Grill from April 2018

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The issue in GetHuman613610's own words
Hi Customer Service, On or about March **th I received an offer notice that said I would receive a ***pt bonus to my account if I place an online order if I spent at least $**. The following day I received an offer that said I still qualified for the *** bonus pts if I paced an offer but it made no mention of having to spend $**. I placed an order for $*.** and received my ** pts for the pur... ... I emailed my problem but never received a reply, here is the header to my email: From: Rick Davis Sent: Monday, March **, **** **:** AM To: *****@***.com' ******@***.com* Subject: Missing ***pts on my Rockin Rewards Acct
I thought I followed the instructions and made a qualifying purchase before the expiration date
credit my account the qualifying ***pts
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Moe's Southwest Grill

promotional purchase
Customer service issue
Reported by GetHuman613610
Apr 20th, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 156 others
0 customers following this

Timeline

GetHuman613610 started working on this issue
Apr 20th, 2018 2:50am