I paid for * year of the Journal Sentinel October ****.*I began to note automatic deduc...
GetHuman-dvanthie's Complaint issue with Milwaukee Journal Sentinel from October 2019
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The issue in GetHuman-dvanthie's own words
I paid for * year of the Journal Sentinel October ****.*I began to note automatic deductions from my account in July.*July *-$**.**, August * $**.**, Sept. *$*.**, and October * $**.**. When I called to inquire, I was told the rates went up. I explained I was promised this yearly rate and paid it. It seems unlawful to increase my rate, especially without informing me. The people I spoke with could not understand why I was upset. I already paid for these months and was being charged again at the current monthly rate. I was being double charged. They would not reimburse the charges because apparently you can charge whatever you want on a monthly basis. I ended up telling the gentleman to cancel our subscription. He then offered me a monthly rate of $**.**. I said you don’t honor your monthly rate, so why would I agree to this?*So frustrating. Please reimburse my account $**.**. You have excessively charged me. Thank you.
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