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GetHuman988964's customer service issue with Microtel Inn & Suites from August 2018

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The issue in GetHuman988964's own words
I am very disappointed in my stay at the Microtel Inn in Rock Hill, SC this past weekend. My daughter and I checked in Friday, Aug **, ****. The air was not working properly. I reported it to the front desk about *:** pm, who advised me they would see about finding us another room. I never heard back from anyone Friday night. It remained at least ** degrees or warmer throughout the night. I reported the issue once again around lunch on Saturday and again was told they would try to move us to another room. Then I went to do laundry. After washing clothes, I was advised the dryer wasn’t working. I never was moved to another room, and stayed in a miserably hot room all weekend. The issue that really topped off the whole stay was around *:** pm Saturday night, as I got out of the shower, I hear what sounds like someone trying to open the door to my room, and in fact does open the door to my room because the front desk had assigned the room I was in and given them a key card to my room. This is absolutely unacceptable service!
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Microtell inn in Rock hill South Carolina is kicking me and my son out of our roo...how do I check to make sure my reservation is with you.
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Microtel Inn & Suites

Customer service issue
Reported by GetHuman988964
Aug 14th, 2018 - a yr ago
I have an issue with Microtel Inn & Suites too
Fixed
Seen by 11 customers so far
Similar issue to 2 others
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Items needed
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Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman988964 started working on this issue
Aug 14th, 2018 2:48am
GetHuman988964 indicated the issue is not fixed yet.
Aug 14th, 2018 7:00pm
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Aug 15th, 2018 6:10pm
GetHuman988964 indicated the issue is not fixed yet.
Aug 15th, 2018 6:12pm
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Aug 15th, 2018 6:14pm
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Aug 15th, 2018 6:16pm
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Aug 15th, 2018 6:17pm
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Aug 16th, 2018 6:46pm
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Aug 17th, 2018 2:00pm