I got an email from Microsoft about renewing my membership in April. My credit card nu...

GetHuman5878050's customer service issue with Microsoft - Windows from March 2021

Help with my Microsoft - Windows issue
The issue in GetHuman5878050's own words
I got an email from Microsoft about renewing my membership in April. My credit card number has changed. I want to give you my correct credit card number. I have tried several times to contact someone who can help me with this simple task and I have been cut off or told that real humans are not available. I am not good with computer assistance. Please help me by calling ***-***-**** or telling me how to change my credit card number in your billing office.

GetHuman5878050 did not yet indicate what Microsoft - Windows should do to make this right.

How GetHuman5878050 fixed the problem
finally got a human who talked me through my problem. waiting for confirmation from microsoft saying that my problem is resolved
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Microsoft - Windows

Customer service issue
Reported by GetHuman5878050
Mar 23rd, 2021 - a month ago
Fixed
GetHuman5878050 shared how to fix
Seen by 5 customers so far
Similar issue to 401 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address

Timeline

GetHuman5878050 started working on this issue
Mar 23rd 2:54pm
GetHuman5878050 confirmed the issue is fixed. Hooray!
Mar 23rd 7:13pm

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