My computer opened a window that was either windows or Windows Defender flashing a bunc...

GetHuman-ezcontac's customer service issue with Microsoft - Windows from November 2019

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The issue in GetHuman-ezcontac's own words
My computer opened a window that was either windows or Windows Defender flashing a bunch of torrents and I could not close the window or turn off my computer or access anything so I called the phone number**********. The guy was supposedly Windows technical support and remote access my computer and ran some scans he said I had what looks like * hackers from out of the country trying to access my IP address or something. I just want to make sure that it's legitimate and I was on hold with him for ** minutes and I googled Windows technical support and had an *** number that put me on hold for ** minutes is there a live person I can talk to that can run a scan and find out if there's any hackers in my system? And will new firewalls help? The guy at the first number I called at the end of everything said it would be $*** for a one-time fix or $*** for a one year security fix and that seemed extreme to me so now I question who or where someone had access to my computer tonight

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Microsoft - Windows

Customer service issue
Reported by GetHuman-ezcontac
Nov 1st, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 274 others
0 customers following this

Timeline

GetHuman-ezcontac started working on this issue
Nov 1st, 2019 2:31am

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