I have a question about my files on OneDrive. I used to have Office *** University when...

GetHuman330587's customer service issue with Microsoft - Product Support from October 2018

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The issue in GetHuman330587's own words
I have a question about my files on OneDrive. I used to have Office *** University when I was a grad student. That lapsed in September. I logged in today and it says that I'll lose access to my files on or after **********. In the FAQ section on your help page about this topic, it mentions having ** days to get my files from OneDrive... So is that date I'm seeing on OneDrive actually December **, ****, or is it October **, ****, but with the date and the month positions switched?
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Microsoft - Product Support

Customer service issue
Reported by GetHuman330587
Oct 10th, 2018 - a mon ago
I have an issue with Microsoft - Product Support too
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GetHuman330587 started working on this issue
Oct 10th 9:00pm