I accidentally have two separate Microsoft accounts. The problem is that my paid Office...

GetHuman638757's customer service issue with Microsoft - Product Support from June 2018

3 views
 | 
635 similar
 | 
0 following
Help me with my issue
First: share to improve GetHuman638757's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman638757's next move: talk to a Microsoft - Product Support rep without waiting on hold.
Always use the GetHuman Phone tocall Microsoft - Product Support. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman638757 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman638757's own words
I accidentally have two separate Microsoft accounts. The problem is that my paid Office *** app is connected to the wrong account. I can’t access my stored files because they are in the other account.
GetHuman638757 did not yet indicate what Microsoft - Product Support should do to make this right.
I have an issue with Microsoft - Product Support too
How GetHuman638757 fixed the problem
We are waiting for GetHuman638757 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Microsoft - Product Support's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Microsoft - Product Support email you?
This email address isn't valid
Follow this issue
See how GetHuman638757 fixes it.
This email address isn't valid

Microsoft - Product Support

Customer service issue
Reported by GetHuman638757
Jun 4th, 2018 - 5 mons ago
I have an issue with Microsoft - Product Support too
Not resolved
Seen by 3 customers so far
Similar issue to 635 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman638757 started working on this issue
Jun 4th 4:32pm