The single phone number to call Secretary of State is annoying and useless. I call many...

GetHuman-pagemik's customer service issue with Michigan Secretary of State from September 2020

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The issue in GetHuman-pagemik's own words
The single phone number to call Secretary of State is annoying and useless. I call many times and never ever do I get to speak with anyone. I called during the summer regarding a drivers license and never got through. I tried sending email but never got a response. Now I am trying again. I am trying to get info*sign up for The Basic Driver Improvement Course. I only have ** days and don't like just waiting to see IF I get something in the mail. I find it ANNOYING that I have to go through that lengthy menu only to be told they have a lot of calls, call back later, and then hang up on me. WHY can't I either wait for the next available, with a message telling me my estimated wait, or leave my phone number and get a call back, within an hour or two. This is ridiculous. I also tried sending email, but after hitting send email it just stays on same page, doesn't change and tell me email was sent.

GetHuman-pagemik did not yet indicate what Michigan Secretary of State should do to make this right.

How GetHuman-pagemik fixed the problem
I received letter in male, so it is taken care of. However, they never returned my email like ones sent prior. Good luck speaking to a human on the phone. I think this new number is so they can blow people off.
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Michigan Secretary of State

Customer service issue
Reported by GetHuman-pagemik
Sep 28th, 2020 - 2 years ago
GetHuman-pagemik shared how to fix
Seen by 15 customers so far
Similar issue to 660 others
0 customers following this
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GetHuman-pagemik started working on this issue
Sep 28th, 2020 9:30pm
GetHuman-pagemik confirmed the issue is fixed. Hooray!
Oct 9th, 2020 5:16pm

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