When Michigan Income Taxes Refunds are levied, why isn't it put toward my property taxes as payment?

GetHuman-bedenc's customer service issue with Michigan Department of Treasury from February 2019

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The issue in GetHuman-bedenc's own words
Use my **** Homestead Taxes refund as a payment on my **** Homeowner Property Taxes due. ... My **** Michigan Income Tax was Levied for my property taxes. I was ** yrs old, senior citizen, disable and blind and received taxed deferred. My taxable value was **,***. I received a letter Explanation of Change. with corrected taxes levied and corrected taxes credit. My levied taxes did not go towards my property taxes due for ****. Where did the money go? My refund should have been $*,***.**. Now since **** I am in a snowball effect turning into a mountain of debt and behind property taxes. I can't receive any type of home improvement assistance unless untill my property taxes are paid up to date. My **** property taxes showed a status of "Pending Audit negative amounts indicate payments received". My Notice of Assessment, Taxable Valuation And Property Classification is was calculated and filed correctly. Please HELP
I am a senior citizen on a low-income, (fixed income), disable and blind. I am my law due $*,***.** each tax year to assistance me on my Homeowner Property Tax payment by the U.S. Government.
I would like a **** Income Tax Return Audit done and a amended done on my **** and **** Taxes. And send me a corrected copy of each year **** and **** using the U.S. Government Standard of Operating Procedures for Low-income Senior Citizens, disable and blind Homeowners. My **** property taxes
Request copies of my Oakland County Equalization Division. Made payment arrangement and payments with Oakland County Treasurer Office for my delinquent property taxes for **** and **** property taxes. I was told by Treasurer's Office Delinquent Tax Supervisor that they DO NOT levy taxes.
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Michigan Department of Treasury

Customer service issue
Reported by GetHuman-bedenc
Feb 7th, 2019 - 3 mons ago
I have an issue with Michigan Department of Treasury too
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Feb 7th 9:10pm