This incident happened Michaels store ***** Sale* **** on July ********. I purchased a...

GetHuman-daraen's customer service issue with Michaels from December 2018

16 views | 52 similar | 0 following
Help with my Michaels issue
First: share to improve GetHuman-daraen's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-daraen's next move: talk to Michaels when they open.
Michaels's call center is closed now. We will send GetHuman-daraen a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-daraen may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-daraen's own words
This incident happened Michaels store ***** Sale* **** on July ********. I purchased a $** Gift Card. My card was swiped and there was $** charged to my credit account. This first charge was not voided or refunded. This balance still exists on my account. The GC did not show up as having a balance on it once being checked. The clerk then ran my card again and charged the gift card correctly. This second $** charge was added to my credit account. The clerk told me she could not refund me for the first charge and told me to call *-***-Michaels. I called this number immediately in the store and was disconnected. Then the clerk who rang me out called and could not refund me and the manager was not available to help either. I later called the Michaels store ***** regarding the additional $** charge and Sale* **** and spoke to the manager named Michael who told me to come into the store and get refunded. I was not able to go into the store and get refunded due to moving across the country to Colorado. MY recepit is expring in January and really would love to be refunded for being charged $** and for the inconvenience I have been caused for just attempting to buy a simple gift card to your store. I would like to be contacted and refunded as soon as possible.

GetHuman-daraen did not yet indicate what Michaels should do to make this right.

How GetHuman-daraen fixed the problem

We are waiting for GetHuman-daraen to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Michaels's attention and get better help faster. Tap below to get started.
Having Michaels issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-daraen fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-daraen
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 52 others
0 customers following this


GetHuman-daraen started working on this issue
Dec 26th, 2018 10:56pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians