Hello,*My Name is Travis Terry, and I recently purchased * canvases from your store. It...

GetHuman1373023's customer service issue with Michaels from October 2018

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The issue in GetHuman1373023's own words
Hello,*My Name is Travis Terry, and I recently purchased * canvases from your store. It was during the buy one get * sale. **I do not live anywhere near your Store first of all. Let’s point out the issue at hand here. Micheals sold me * **x** and * **x** canvases on October **.**I myself am an artist and I usually order my products online, but this particular day I was in the neighborhood and decided I’d stop by. I just now opened these (took the clear film off) canvas and all * have black marks on them. Is this why they were marked down to buy one get *??? **As an artist I outraged!!! They’re should’ve been proper signage saying “marked down for .....”**I am requesting a FULL REFUND of my money. I’d take them back to the store myself, if I didn’t live so far away. Please rectify this issue IMMEDIATELY!!!! I am very dissatisfied with the level of Quality of your store. *This was store *******The card used ends in ****.**I expect an immediate response because I’m now held back on making my living as an avid painter. **And yes I have pictures to prove this. *Sincerely, *Travis Terry
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Michaels

Customer service issue
Reported by GetHuman1373023
Oct 18th, 2018 - a mon ago
I have an issue with Michaels too
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Seen by 9 customers so far
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Timeline
GetHuman1373023 started working on this issue
Oct 18th 11:35pm
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Oct 18th 11:35pm