***-***-**** is a defective phone from the day I bought it last month. I've been to two...
GetHuman1343470's customer service issue with Metro PCS from October 2018
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The issue in GetHuman1343470's own words
***-***-**** is a defective phone from the day I bought it last month. I've been to two stores (total * trips) & no one can help. Elizabeth Lopez @ plano tx location has been rude & offered to replace phone in * days but didn't put in order. Wylie tx location wouldn't even discuss phone issues w*me because they didn't sell it to me. I can't get a supervisor on the phone today per Hubert @ ***-***-****.*I can be reached @ ***-***-**** for the time being.*The phone rotates screen at will, all the letters of the alphabet won't show even if I have a contact there & it won't charge now. I've restarted it more times than I can count now & I want my phone replaced on Metro PCS within ** hrs.**Wendy Willaby
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