The first stimulus payment was sent directly to my home via check from the US Treasury...

GetHuman6044615's customer service issue with Meta Bank Ipower from May 2021

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The issue in GetHuman6044615's own words
The first stimulus payment was sent directly to my home via check from the US Treasury.**The second EIP payment was " never received in the form of a check or Debit card" $***.***I have written to and called the IRS several times trying to resolve this and get my payment. I have followed "all instructions" without success. The IRS states Metabank is contractually required to pay me. The Meta bank recorded information requests a number on the back of a Debit card, which I obviously can't do since I never received one. There are no other options when you call that number. If I don't get this resolved my next step is to send an letter to the Metabank Corporate office. I would appreciate a "Human" response, as robots and electronic systems are not resolving this issue,.....frustrating! I have been trying to resolve this since January ****. Mary G. Alvis (***) ***-****, **** Fruitland Drive, Bellingham, WA ******* The third EIP $**** "Was received"

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Meta Bank Ipower

Customer service issue
Reported by GetHuman6044615
May 7th, 2021 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 799 others
0 customers following this


GetHuman6044615 started working on this issue
May 7th, 2021 9:34pm