I was at menards in Ontario Ohio. Picking up martials for * different jobs. So * diff...

GetHuman5186042's customer service issue with Menard Inc. from August 2020

Help with my Menard Inc. issue
The issue in GetHuman5186042's own words
I was at menards in Ontario Ohio. Picking up martials for * different jobs. So * different transactions. On * of them the cashier enter "***" for the count of board on the order instead of "**". I wrote a check for $***.**. She ran the check and I realized that it was wrong. The check was canceled then and there and I was assured that the bank was contacted and that my check would not be cashed. This happend on *********. On ********** that check was withdrawn from my checking account. Contacted the store immediately that day then twice everyday for * days before I finally got an answer that the bank would put in a check reverse and it has been * business days since then. Nobody can tell me anything on where my money is or when it will be returned. This is no causing overdrafts. I have been ** year menards only customer and spend $***** -$***** yearly between Sandusky and Ontario menards and this experience alone is making me take a second look at where I will be my business in the future.

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Menard Inc.

Customer service issue
Reported by GetHuman5186042
Aug 21st, 2020 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 753 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman5186042 started working on this issue
Aug 21st, 2020 4:26pm
GetHuman5186042 confirmed the issue is fixed. Hooray!
Aug 21st, 2020 8:53pm
GetHuman5186042 confirmed the issue is fixed. Hooray!
Aug 22nd, 2020 3:39am

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