on **** @ *:*** I placed an order online. I opted for the shipment to be sent to a sto...

GetHuman2959457's customer service issue with Menard Inc. from May 2019

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on **** @ *:*** I placed an order online. I opted for the shipment to be sent to a store and a charge for expedeited shipping for ***$ was added to my charge. I ordered two **$ tables. Same date **** @ *:** I cancelled this order and contacted menards to stop charge and cancel order. I left a voice mail and I sent an email I received an email response that it was too late to cancel the order...yeah * days later??? Bad customer service. She indicated that the items had already been shipped and received which is NOT true. I tracked the item on line and the tables appear to be in Eau Claire Wisconsin? I am not interested in these tables at this rate and due to the lack of customer service. I will contact the better business bureau and dispute this charge! Please have someone contact me immediately
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Menard Inc.

Customer service issue
Reported by GetHuman2959457
May 21st, 2019 - a mon ago
I have an issue with Menard Inc. too
Not resolved
Seen by 1 customer so far
Similar issue to 1320 others
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Timeline
GetHuman2959457 started working on this issue
May 21st 2:18pm