I recently purchased a tree stand that Menards had on sale. The stand that I had set up...

GetHuman-bscozzaf's customer service issue with Menard Inc. from November 2018

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I recently purchased a tree stand that Menards had on sale. The stand that I had set up at home was leaking and I needed to transfer a completely decorated tree into this new stand. As my wife and I were making the transfer, the poker that locates the base of the tree broke off the pan and the tree fell to the ground. This was infuriating, as the problem was not obvious at first and the tree shifted several times. I attempted several fixes while my wife stood holding the Christmas tree. Finally, I wound up cleaning and caulking my old stand and putting the tree back up in it. What should have been a fifteen minute fix ended being * hours, breaking several ornaments, making a huge mess both upstairs and down where the emergency repair was made, and upsetting both my wife and me.**What I want? Is for Menards to quit buying junk products.
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Menard Inc.

Customer service issue
Reported by GetHuman-bscozzaf
Nov 30th, 2018 - 6 mons ago
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GetHuman-bscozzaf started working on this issue
Nov 30th, 2018 12:53am