I shopped at Meijer on Columbia Ave, Battle Creek, MI. *I am a loyal customer of Meijer...

GetHuman-sawsawlo's customer service issue with Meijer from December 2018

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The issue in GetHuman-sawsawlo's own words
I shopped at Meijer on Columbia Ave, Battle Creek, MI. *I am a loyal customer of Meijer for the past * years and I never had this kind of bad customer experience. *I checked out at lane **, employee name is Angi C. *I had a bad experience with her last month. *I couldn't enter my M perks account number and I asked her help. I tried to re enter like * times but the machine didn't allow me. *I asked her help again and she cursed me and took a deep breath. She accused me that I push the machine so hard and it didn't work. *But, I convinced her that I didn't push hard, I just tried * times. *However, our conversation ended up so bad. I talked to her manager that day the incident* her curse, her unwillingly to help.*Today, I checked out at her lane again and she started a problem with me again. *I tried to grab bags to put in the cart, and she said, " Don't turn around the handle, it will break it. " She sounded so mean. *So, I looked at her and said, " I just try to grab my stuff and put in the cart.*She said, " No, you didn't. I told you once and you did it again. " *I said, " You didn't tell me. When you told me only once and I listened to you. You can tell me in a nice way. You treated so nice to other customers who checked out just before me. Why do you have to be so mean to me?"*She said, " Well, they are poor moms. " *I asked, " Then, what am I to you." *She answered, " You lied to my manager last time. Blah Blah Blah. " *I said, " Wow, I just told your manager what just happened. and you accused me of a liar? Why do you have to me so mean to me? If you can't treat every customer the same, you shouldn't even be here. I will talk to your manager again." *She replied so mean, " She is not here today, Hah hah." *I said, " You know what, even if she is not here, I will talk to whoever is in charge today. I am not afraid to bring this issue even to the president of Meijer. " *I talked to the person in charge today and she gave me ** gift card to make me feel better. *I don't care about the gift card. *All I care is that I want to shop at Meijer happily and left with the same mood. *Your employee doesn't have the right to assault me and harass me. *Take this letter in very serious, otherwise: I will go the next step. *What I want is that I don't want to see her at Meijer anymore. *That's Meijer loss for having a bad employee like Angi C. *I am the restaurant owner of Shwe Mandalay in Battle Creek down down. If my employee treats my customers like this, that employee will be gone from the place. *Customers is always right. *In this situation, I was harassed, embarrassed, yelled in front of other customers. Just because I am a Burmese, that employee Angi is just a racist person. She couldn't stand non - white person could afford to buy all the good stuffs. *Since this incident happened at Meijer by Meijer employee, I will talk to my lawyer to go next step if Meijer doesn't fix this problem. *Call me at my number at *** *** **** or email at *****@***.com

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Customer service issue
Reported by GetHuman-sawsawlo
Dec 3rd, 2018 - 3 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 12 others
0 customers following this


GetHuman-sawsawlo started working on this issue
Dec 3rd, 2018 6:41pm