tried contacting magnavox be cause Spectrum HD switchover. This unit is a combo TV*DVD...

GetHuman838245's customer service issue with Magnavox from July 2018

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The issue in GetHuman838245's own words
tried contacting magnavox be cause Spectrum HD switchover. This unit is a combo TV*DVD player. *st - Spectrum has no crossover number for the remote. I need it to operate the TV?DVD combo. Went to Magnavox. they gave me a case number INC******* and they told me to call them. Did so. After ** minutes of multiple holds, they simply hung up on me while holding a third time. All I need is the * number code for the machine. Seemed simple, but nobody there even knew there is such a thing.
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Magnavox

Customer service issue
Reported by GetHuman838245
Jul 1st, 2018 - a yr ago
I have an issue with Magnavox too
Fixed
Seen by 3 customers so far
Similar issue to 80 others
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Timeline
GetHuman838245 started working on this issue
Jul 1st, 2018 2:28am
GetHuman838245 confirmed the issue is fixed. Hooray!
Jul 4th, 2018 4:17pm