My ex girlfriend has my email and password she keeps resetting my security info like my...

GetHuman-ksgiminh's Hacked Account issue with MSN Windows Live Assistance - Hotmail from October 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-ksgiminh's own words
Lock her out of my email allow me to change my security info to my info not hers and make sure she can't login anymore her ip is somewhere in California. My ip is no always Arizona. ... My ex girlfriend has my email and password she keeps resetting my security info like my phone number ********** and she changed the recovery email to hers. She is trying to completely steal my account. Please help I got thousands of dollars invested into my account *****@***.com my true recovery email is *****@***.com and my recovery phone is *** *** **** she cancelled it because she knew I was trying to lock her out please help me.
I trusted her and now she's trying to steal my email to probably sell it for all the Xbox * games I have saved on *****@***.com
I want my recovery email changed to *****@***.com and add my phone to account recovery aswell *** *** **** I want that only for my account recovery option please.
I'm a good customer because Ive had this account for over * years buying many things through out that time
Tried to update my security info but she saw and canceled my request.
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Hacked Account issue
Reported by GetHuman-ksgiminh
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 3669 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-ksgiminh started working on this issue
Oct 19th, 2019 3:18pm
GetHuman-ksgiminh indicated the issue is not fixed yet.
Oct 20th, 2019 9:00pm
GetHuman-ksgiminh indicated the issue is not fixed yet.
Oct 20th, 2019 9:04pm

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