We have had extremely outrageous customer service from lycos mail on multiple paid acco...

GetHuman4858298's customer service issue with Lycos Inc from May 2020

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The issue in GetHuman4858298's own words
many problems. recurring server errors, "problem with your account" errors they always say all this is us. very bad spam problem, a profound criminal outrage, very very wrong and frustrating they could stop but do nothing. ... We have had extremely outrageous customer service from lycos mail on multiple paid accounts for years. they ignore, dont respond, or if they respond they outright lie or say things so far gone over and over. they tell us exactly what we just said does not work, many times. they utterly refuse to send us a higher level of support. they claim their server errors and messages they send are us, no matter what proof shown. they will do nothing about profound spam problems, even threats, ignore it, even when we show them it is the same attacker and make requests for HELP. we just got another strange email claiming it is lycos but its from somewhere else. the list goes on and on I cant even begin to convey how HORRIBLE AND PROFOUNDLY OUTRAGEOUS THEIR SUPPORT HAS ALWAYS BEEN! IT IS VERY VERY WRONG! PLEASE HAVE HIGH LEVEL SUPPORT CONTACT US!!!!!
most horrible outrageous customer support possible, basically, a wall of no help and stupid.

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many years multiple accounts
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Lycos Inc

mail.lycos.com
Customer service issue
Reported by GetHuman4858298
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 35 others
0 customers following this
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Timeline

GetHuman4858298 started working on this issue
May 22nd, 2020 5:51pm
GetHuman4858298 indicated the issue is not fixed yet.
May 22nd, 2020 9:57pm

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