I purchased * tickets for Shania Twain at the Barclays Center Brooklyn, NY on Sat., Jul...

GetHuman852000's customer service issue with Live Nation from July 2018

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The issue in GetHuman852000's own words
I purchased * tickets for Shania Twain at the Barclays Center Brooklyn, NY on Sat., July ** @ $*** per ticket in April. Now the price has dropped to $** per ticket for the same section for even a closer row. I am requesting either a refund of $** per ticket or $***. Or, seats upgrade to sections F*, F* or F* as an accommodation for this price differential. Ticketmaster told me that only the promoters can accommodate this request. My order number is **-*****.*Please let me know how this huge difference will be handled as the tickets were purchased in good faith and this difference in price is significant. Also, please note that up until July *th, there is an additional promotion where you buy * ticket and get a second ticket free which even further reduces my original purchase price.*Thank you in advance as I await your soonest reply regarding this issue.

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Live Nation

Customer service issue
Reported by GetHuman852000
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 15 customers so far
Similar issue to 5 others
0 customers following this
Items needed
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Order number
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Timeline

GetHuman852000 started working on this issue
Jul 5th, 2018 6:02pm
GetHuman852000 indicated the issue is not fixed yet.
Jul 6th, 2018 12:13pm
GetHuman852000 indicated the issue is not fixed yet.
Jul 6th, 2018 1:23pm

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