We went through the drive-thru at Little Caesars on Normandy Boulevard. I asked how lon...

GetHuman3040609's customer service issue with Little Caesars from June 2019

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The issue in GetHuman3040609's own words
We went through the drive-thru at Little Caesars on Normandy Boulevard. I asked how long was the wait for a deep-dish pepperoni and I was told ** minutes related to total of thirty minutes to receive our order which was too deep dish pepperonis and too crazy breads after ** minutes of sitting in the car and waiting I went into the store to ask him what was the holdup... the store manager came from the back and apologize for the long wait it offered me a free Crazy Bread as compensation... That was great customer service, but after waiting ** minutes for the pizzas when we finally got home to celebrate my son's birthday we realized that the pizzas were undercooked there were still doughy in the center I live over ** miles from that Little Caesars so there was absolutely no way that I was turning around and going back. Not only do we have to wait extra time to receive our order but then we weren't even able to eat the pizzas which is very unfortunate because as I said before it was my son's birthday we had to settle for McDonald's and that is not his favorite, but it was getting too late in the evening to even try to resolve the issue back at the store. I did the customer survey online * days ago but I still have yet to hear from anybody! I would like to be refunded my $**.**

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Little Caesars

Customer service issue
Reported by GetHuman3040609
Jun 6th, 2019 - 3 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 576 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman3040609 started working on this issue
Jun 6th, 2019 12:34am
GetHuman3040609 indicated the issue is not fixed yet.
Jun 6th, 2019 12:44am
GetHuman3040609 confirmed the issue is fixed. Hooray!
Jun 6th, 2019 12:45am
GetHuman3040609 indicated the issue is not fixed yet.
Jun 6th, 2019 12:51am