Dear Sir * Madam,**I know this is the USA contact for custers, but I have tried to cont...

GetHuman-steveshi's customer service issue with Little Caesars from May 2018

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The issue in GetHuman-steveshi's own words
Dear Sir * Madam,**I know this is the USA contact for custers, but I have tried to contact the Mexican one but they don't bother to reply!**I'm not sure if you can do anything, but I thought it was worth a try to let someone know the situation here.**This is what I wrote to them, in Spanish and English. **Dear Sir * Madam,* *These are observations in the last few weeks. I visit Little Ceasars at least once a week, and I have found the following poor examples of customer service.* **) On one occasion I was told NO Pizza as NO gas to cook them, on another visit I tried to order a Hawaiana Pizza, but was told “Don’t have” and they didn’t even say sorry! It was *:**pm* **) On four occasions not able to enter the actual shop, had to place and receive my order through the slot in the door (*- *pm).* **) On two occasions I had to remind your staff of the order I had placed or remind them of something missing in my order. * **) On every occasion the staff at the TWO "Little Ceasers" I use, have a terrible attitude, as it’s an inconvienience to actualy serve customers.* **) On every occasion I was NOT supplied with napkins, and on one occassion I asked for some and was told "Don't have!"* **) On NO occasion when I visited my local outlets was I ever offered an upsell or advised of current promotions.* **) On every visit I have listened and watched, and all customers are treated in a similar way. * *It's such a shame that your customer service is so bad at these locations, your Pizzas and other products are wonderful.* *I do have one question. A fellow customer tried to pay for a large order with a credit or debit card, he was told "Can't" So my question is, is this standard and nobody can purchase your products with a card?* *These observations are just to let you know what seems to be happening at these TWO outlets. I have used some of your other locations within Cancun, and received outstanding customer service. * *Yours,* *Steven J Tidswell. (English teacher & Customer service advisor)
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Little Caesars

Customer service issue
Reported by GetHuman-steveshi
May 21st, 2018 - 6 mons ago
I have an issue with Little Caesars too
Fixed
Seen by 7 customers so far
Similar issue to 59 others
0 customers following this
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Timeline
GetHuman-steveshi started working on this issue
May 21st 2:13pm
GetHuman-steveshi indicated the issue is not fixed yet.
May 22nd 12:05am
GetHuman-steveshi indicated the issue is not fixed yet.
May 22nd 3:33pm
GetHuman-steveshi indicated the issue is not fixed yet.
May 25th 1:19am