The sales representative from the local offie was very professional. She called me back with follow up information as to why the patient has not yet received her supplies. However, no one from the corporate office as well as a supervisor from the Icare team has called me back about the other issues.
GetHuman2472407's customer service issue with Lincare from March 2019
Help with my Lincare issue
Did that get it fixed?
Waiting to see if GetHuman2472407 fixed the issue with our suggestion.
The issue in GetHuman2472407's own words
Help a patient of mine get some supplies since this has been an ongoing issue since the first of the year. ... I spoke with Scott at the Icare Team to try and get in touch with the Brandi Manning over the local Lincare office here in Rome, GA. He was very rude and would not give me a number or take my number and have her call me. He said he would email her but again he would not take my number. I asked him to speak to his manager. He told me he would not let me speak to his boss because he*she was not in. He would not give me a name or extension number to contact. I also asked him for the first initial of his last name. He was again rude and told me I did not need that because he was the only Scott there. *I would like to speak with someone so I can explain in detail. I manage a local sleep center and was trying to help a patient get her cpap supplies. The patient has been trying to get these supplies since the first of Jan. *My telephone number is ***-***-****.*Thank you
Having someone from the corporate office contact me so we can work together to make sure this does did not happen again.
I have an issue with Lincare too
How GetHuman2472407 fixed the problem
We are waiting for GetHuman2472407 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.