I had a light stream account which paid on monthly via automatic deduction from my Sunt...
GetHuman1571748's customer service issue with LightStream from November 2018
Help with my LightStream issue
First: share to improve GetHuman1571748's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1571748's next move: go to the LightStream help center.
LightStream doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1571748 will want to follow the link below to head to their help center. We will check on GetHuman1571748 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1571748 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1571748's own words
I had a light stream account which paid on monthly via automatic deduction from my Suntrust banking account,*Last year I was treated for prostrate cancer, long range of radiation therapy etc. Other bills began to pile up however I continued to pay my bills. I filed for bankruptcy in November of **** because of the many medical bills I never missed a payment however in December I called light steam to inquire about no payment automatically showing. The rep explained that the moment I filed that payments automatically stop until your bankruptcy proceedings are com. I finally received notice in March of **** at which time I called lightstream to inquire how I should proceed I was told my lightstream payment was included in the court dissolving my case, however my brother who has excellent credit rating was a co-signer, Harold Harris the co-signer has been in a convalescent home for * months due to an infection on his spine his equity line of credit was affected due to this horrible situation. I had not defaulted I was told to call lightstream was I received notice of the outcome.!am very concerned about my brothers credit which has been effected an need further guidance on trying to rectify thisvsituatn?? My email is:*****@***.com. Cell ****-***-****
GetHuman1571748 did not yet indicate what LightStream should do to make this right.
I have an issue with LightStream too
How GetHuman1571748 fixed the problem
We are waiting for GetHuman1571748 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.