I bought an air conditioner last Eve.for $***.* A few hours later i looked at the box...
GetHuman-prettycu's customer service issue with Lego.com from July 2018
Help with my Lego.com issue
First: share to improve GetHuman-prettycu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-prettycu's next move: talk to Lego.com when they open.
Lego.com's call center is closed now. We will send GetHuman-prettycu a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-prettycu may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-prettycu's own words
I bought an air conditioner last Eve.for $***.* A few hours later i looked at the box and noticed it was a ****btu.* I called the lady I'd bought it from.i thought she'd pulled a ' bait and switch on me as the unit was supposed to be an **** BTU unit.* Told her that was against the law. To either bring me a ****btu unit or my money back or I was going to call the police.* Later this morning I received a message back from her explaning that her daughter had grabbed the wrong box and they would bring me the **** unit this evening.* I immediately sent her a text back thanking her for getting back to me and I was looking forward to getting the other AC.* But when I tried to send it a notification popped up saying it couldn't be sent that I'd been blocked from that number.* Could you'll perhaps contact her and explain to her what happened???* Perhaps she can unblock me so I could send her that text?*Perhaps she could call me she has my phone number?* It's going to be **** this afternoon...I really NEED that air conditioner.* So please do all you can to help me fix this.* Sincerely Linda D Thomas* ***-***-***** *****NE Sandy Blvd * Fairview, Or. *****
GetHuman-prettycu did not yet indicate what Lego.com should do to make this right.
I have an issue with Lego.com too
How GetHuman-prettycu fixed the problem
We are waiting for GetHuman-prettycu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.