I bought an air conditioner last Eve.for $***.* A few hours later i looked at the box...

GetHuman-prettycu's customer service issue with Lego.com from July 2018

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The issue in GetHuman-prettycu's own words
I bought an air conditioner last Eve.for $***.* A few hours later i looked at the box and noticed it was a ****btu.* I called the lady I'd bought it from.i thought she'd pulled a ' bait and switch on me as the unit was supposed to be an **** BTU unit.* Told her that was against the law. To either bring me a ****btu unit or my money back or I was going to call the police.* Later this morning I received a message back from her explaning that her daughter had grabbed the wrong box and they would bring me the **** unit this evening.* I immediately sent her a text back thanking her for getting back to me and I was looking forward to getting the other AC.* But when I tried to send it a notification popped up saying it couldn't be sent that I'd been blocked from that number.* Could you'll perhaps contact her and explain to her what happened???* Perhaps she can unblock me so I could send her that text?*Perhaps she could call me she has my phone number?* It's going to be **** this afternoon...I really NEED that air conditioner.* So please do all you can to help me fix this.* Sincerely Linda D Thomas* ***-***-***** *****NE Sandy Blvd * Fairview, Or. *****
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Lego.com

Customer service issue
Reported by GetHuman-prettycu
Jul 23rd, 2018 - 10 mons ago
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GetHuman-prettycu started working on this issue
Jul 23rd, 2018 6:50pm