I am trying to get auto pay set up and it does not seem clear whether it is auto pay or...

GetHuman-lanichep's customer service issue with Las Vegas Valley Water District from September 2018

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The issue in GetHuman-lanichep's own words
set up auto pay ... I am trying to get auto pay set up and it does not seem clear whether it is auto pay or just a method of calling in each month. Not the first I have set up but this company seems intent on difficulty and I don't have ** minutes to wait on phone to speak to someone. Also a call back feature would be great if in fact you are that busy. So are your customers. Please *let me know if there is an auto pay available. What you can do is answer my question.
your system is a joke. Can't tell what it is letting me do whether there really is autopay or just a system to call a payment in each month
An answer to my question and ultimately a better system for your customers since they apparently have to other resource
many years
Called - can't stay on phone ** minutes waiting for help
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Las Vegas Valley Water District

y
Customer service issue
Reported by GetHuman-lanichep
Sep 14th, 2018 - 3 years ago
Fixed
Seen by 13 customers so far
Similar issue to 33 others
0 customers following this
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Timeline

GetHuman-lanichep started working on this issue
Sep 14th, 2018 5:32pm
GetHuman-lanichep indicated the issue is not fixed yet.
Sep 14th, 2018 5:33pm

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