Hello I would like to find out how can I forward a major compliant. On **** my Credit w...

GetHuman-celiavas's customer service issue with La Quinta Inns & Suites from July 2018

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The issue in GetHuman-celiavas's own words
Hello I would like to find out how can I forward a major compliant. On **** my Credit was charged for a reservation that was never received. I called Expedia to try to resolve this issue but they could not locate my reservation or account because my emails or phone number could not be located but yet I received a Survey request in one of the emails I had provided to them. I do not think it’s fair that I have to pay for a room I never stayed in. I understand the cancellation process but I NEVER received a conformation so how could I cancel something that I never knew was confirmed. Here are the confirmation numbers that were provided to me by the property. I have a reference * of ******** as well. I was told a Manager would get back to me by today Tuesday but I have received nothing as of yet. PLEASE HELP. Thank you************* and ********************** and **********
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La Quinta Inns & Suites

Customer service issue
Reported by GetHuman-celiavas
Jul 24th, 2018 - 10 mons ago
I have an issue with La Quinta Inns & Suites too
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Seen by 4 customers so far
Similar issue to 24 others
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GetHuman-celiavas started working on this issue
Jul 24th, 2018 6:40pm