I reserved * rooms on *-**-**. *Having children I chose the one that had a pool. At no...
GetHuman-greggall's customer service issue with La Quinta Inns & Suites from July 2018
Help with my La Quinta Inns & Suites issue
GetHuman-greggall's next move: talk to La Quinta Inns & Suites when they open.
La Quinta Inns & Suites's call center is closed now. We will send GetHuman-greggall a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-greggall's own words
I reserved * rooms on *-**-**. *Having children I chose the one that had a pool. At no time was I informed that the pool would not be available. *Upon checking in the clerk(Wendy) was sitting in the back and eventually came to the desk. I asked her if she was having a rough time. She said she was sick and shouldn't even be there. Her negative attitude and rude behavior made for a very unpleasant stay. One of my granddaughters had forgot her toothbrush and asked if they had complimary toothbrushes. Her reply was they normally had some but today your just outta luck. *I spoke with the manager the next morning and she said that she was aware of Wendy's behavior and that she would take action. *My worst stay ever. !
GetHuman-greggall did not yet indicate what La Quinta Inns & Suites should do to make this right.
I have an issue with La Quinta Inns & Suites too
How GetHuman-greggall fixed the problem
We are waiting for GetHuman-greggall to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.