I’ve had the gor tex stowaway rain jacket for many years. When I wear it now I get wet...

GetHuman-gregvene's customer service issue with LL Bean from October 2018

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The issue in GetHuman-gregvene's own words
I’ve had the gor tex stowaway rain jacket for many years. When I wear it now I get wet around my upper chest and belly areas. This is after I fully zip it up and use the velcro and fasteners. I also regularly use the Niki wash and nicki wax to keep it waterproof. However I’m sill getting wet in these two areas
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LL Bean

Customer service issue
Reported by GetHuman-gregvene
Oct 26th, 2018 - 8 mons ago
I have an issue with LL Bean too
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Seen by 5 customers so far
Similar issue to 51 others
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GetHuman-gregvene started working on this issue
Oct 26th, 2018 12:18am