I been using LA Fitness in Chino, Ca**This facility was remodel last year and I am happ...

GetHuman3778473's customer service issue with LA Fitness from October 2019

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I been using LA Fitness in Chino, Ca**This facility was remodel last year and I am happy it is kept up.***. Myself and mu wife both are member and at least * days a week we start our day with Yoga classes. The Yoga mats we use are in pretty bad shape. More than half are very old and during yoga they are slippery. Some are torn or some pieces are broken. Manager did change some but still something to really look into it as they are SAFETY hazard.***. During remodeling you change shower heads to water conserving units and I am all for it but more almost half of them are not working as adjustment part is either not adjustable or to tight to adjust. Some one should turn them and test it.*** Very nice manager told me that they cut shower curtains as people were ripping them off! When you do that water from shower goes out on the floor and floor remains wet making it slippery which is a SAFETY hazard again. when curtain does not close all the way water also makes towel hanging out side wet which is also nor good. Please look into it as sign says dry off "Please dry off before Entering locker area. Sign also says "we strive to keep our locker rooms clean."

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LA Fitness

Customer service issue
Reported by GetHuman3778473
Oct 16th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 3425 others
0 customers following this
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GetHuman3778473 started working on this issue
Oct 16th, 2019 9:09pm
GetHuman3778473 indicated the issue is not fixed yet.
Oct 16th, 2019 9:10pm