Hello Ladies and gentlemen, I must apologize for the nature of this message, however I...

GetHuman2951751's customer service issue with LA Fitness from May 2019

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The issue in GetHuman2951751's own words
Hello Ladies and gentlemen, I must apologize for the nature of this message, however I'm being harrased at LA fitness, I do not think that I would be so mad if the manager who logged my complaint had not insinuated that I was the problem, he told me that my demeanor was bad anad had he been looking on it would look like I was the problem, additionally he even got mad as I tried to take notes as to bwhat he was telling me. Many of the members as well as some of the staff have been saying so that I can hear it, *thats him" this makes me think that they are talking about me. I tried to explain to the manager that this harrassment had happened other places and these people were bring it to LA fitness against but he said in a very steer voice that this is LA fitness and this would not be tolerated there all the time making me feel like I am the problem.I told him that I had told the previous VP, but Mr. Derrick Brasher told me that the other VP was not there any more and when he was the VP was only there ona very limiteedbasis. This really mad me feel very bad because I really had told management the problem a few weeks ago and I thought that it was going to be settled. Some of the people who harras me have not quit.To make matters worse Mr. Derrick Brasher puts a note in my file and says that someone from LA fitness will be calling me, but then latter on recants and says it no one calls this my personal cell number.Furthermore Mr, Brazsher goes on to make the point that who ever is bothering be will be talked but makes the point that if some one complains about me this I will be talked to also, but the note is in my file. Okay I will come work out swim and leave. To add insult to injury I do believe that Mr, Brasher has known about my situation the whole yet choose not to do anything about it, This would explain his anger when I asked him for help today, I am an olde member who really enjoys working out and would like for the harrassment to end. I have endured it for many months hopping that it would stop. And once again I do appologize for the nature of this email, My Name is Nathan Hayes,ph****-***-****, Email *****@***.com. Please help me and do not turn me into the problem.This is the LA fitness in Lakeland, TN I have been a member about three years

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LA Fitness

Customer service issue
Reported by GetHuman2951751
May 20th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 2455 others
0 customers following this

Timeline

GetHuman2951751 started working on this issue
May 20th, 2019 4:25am
GetHuman2951751 indicated the issue is not fixed yet.
May 20th, 2019 9:34am
GetHuman2951751 indicated the issue is not fixed yet.
May 20th, 2019 9:35am
GetHuman2951751 indicated the issue is not fixed yet.
May 23rd, 2019 8:56am