I was on the phone for ** mins before my needs were even addressed - the CANCELLATION o...
GetHuman1638682's customer service issue with Koodo Mobile from November 2018
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The issue in GetHuman1638682's own words
I was on the phone for ** mins before my needs were even addressed - the CANCELLATION of service!! But then was transferred... to cancel service??? Not sure why I needed to be transferred... A further ** mins wait time!!! Then the past notes on the account were NOT noted, so was told to mail or fax POA information!!! NOT ACCEPTABLE!!! Please CANCEL ACCOUNT * ******** Elizabeth Vineyard Tel * ***-***-**** ASAP!
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