I was on the phone for ** mins before my needs were even addressed - the CANCELLATION o...

GetHuman1638682's customer service issue with Koodo Mobile from November 2018

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The issue in GetHuman1638682's own words
I was on the phone for ** mins before my needs were even addressed - the CANCELLATION of service!! But then was transferred... to cancel service??? Not sure why I needed to be transferred... A further ** mins wait time!!! Then the past notes on the account were NOT noted, so was told to mail or fax POA information!!! NOT ACCEPTABLE!!! Please CANCEL ACCOUNT * ******** Elizabeth Vineyard Tel * ***-***-**** ASAP!
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Koodo Mobile

Customer service issue
Reported by GetHuman1638682
Nov 27th, 2018 - 9 mons ago
I have an issue with Koodo Mobile too
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Seen by 2 customers so far
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Timeline
GetHuman1638682 started working on this issue
Nov 27th, 2018 5:43pm