My issue is i cant talk to anyone. I tried to call yesterday at ***... not only could i...

GetHuman-callme's customer service issue with Koodo Mobile from August 2018

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The issue in GetHuman-callme's own words
My issue is i cant talk to anyone. I tried to call yesterday at ***... not only could i not wait on hold, but i had to click on a link in a text from koodo, that led me to a website so i had to turn data on, tried to schedule a callback for ***, did not get the warning text before the call and only got a call back at **:**pm as i learned this morning. So i tried to call again today, i clicked on the link in the text, turned on my data and tried to schedule a callback... my earliest option was sunday august **th at **:**am. I NEED TO TALK TO A REAL PERSON. Hold allows people to leave of they have more important matters instead of getting called back at inconvenient times because the agents cant respect the callback time requests.

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Koodo Mobile

Customer service issue
Reported by GetHuman-callme
Aug 25th, 2018 - 3 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 135 others
0 customers following this


GetHuman-callme started working on this issue
Aug 25th, 2018 1:51pm