My issue is i cant talk to anyone. I tried to call yesterday at ***... not only could i...
GetHuman-callme's customer service issue with Koodo Mobile from August 2018
24 views | 135 similar | 0 following
Help with my Koodo Mobile issue
First: share to improve GetHuman-callme's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-callme's next move: talk to Koodo Mobile again when they open.
Koodo Mobile's call center is closed now. We will send GetHuman-callme a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-callme may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-callme's own words
My issue is i cant talk to anyone. I tried to call yesterday at ***... not only could i not wait on hold, but i had to click on a link in a text from koodo, that led me to a website so i had to turn data on, tried to schedule a callback for ***, did not get the warning text before the call and only got a call back at **:**pm as i learned this morning. So i tried to call again today, i clicked on the link in the text, turned on my data and tried to schedule a callback... my earliest option was sunday august **th at **:**am. I NEED TO TALK TO A REAL PERSON. Hold allows people to leave of they have more important matters instead of getting called back at inconvenient times because the agents cant respect the callback time requests.
GetHuman-callme did not yet indicate what Koodo Mobile should do to make this right.
I have an issue with Koodo Mobile too
How GetHuman-callme fixed the problem
We are waiting for GetHuman-callme to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Koodo Mobile customer problems.