I got an e mail from YOU stating that "You’ve recently changed your Koodo services." I...

GetHuman-patty_de's customer service issue with Koodo Mobile from August 2018

Help with my Koodo Mobile issue
The issue in GetHuman-patty_de's own words
I got an e mail from YOU stating that "You’ve recently changed your Koodo services." I DID NO SUCH THING!!!!!! It says I added Data *GB $* * month*Service effective on August **, *****Service expires on: October **, **** at **:**am, Mountain Standard Time. I DID NO SUCH THING!!! So how do you have the right to say I did???? I do not use the internet well, so cannot, and do not want to access the online whatever to access whatever. This upsets me greatly and is BS!! Please do not ever do this to me EVER AGAIN!!!! If I want any added services I will call you, otherwise leave my account as it is!!! My number is *** *** **** *Thank You Patricia Denneny*When you e mail me please make it an e mail I can return a comment to!!!!!!!!
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Koodo Mobile

Customer service issue
Reported by GetHuman-patty_de
Aug 2nd, 2018 - 9 mons ago
I have an issue with Koodo Mobile too
Fixed
Seen by 12 customers so far
Similar issue to 67 others
0 customers following this
Items needed
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Last 4 digits of Social Security number
Timeline
GetHuman-patty_de started working on this issue
Aug 2nd, 2018 2:52am
GetHuman-patty_de indicated the issue is not fixed yet.
Aug 2nd, 2018 7:35pm
GetHuman-patty_de indicated the issue is not fixed yet.
Aug 3rd, 2018 7:48pm
GetHuman-patty_de indicated the issue is not fixed yet.
Aug 5th, 2018 4:41am
GetHuman-patty_de indicated the issue is not fixed yet.
Aug 17th, 2018 7:56pm