On Saturday December *, **** my wife went to the local Walmart store and purchase a yug...

GetHuman1668029's customer service issue with Konami from December 2018

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The issue in GetHuman1668029's own words
On Saturday December *, **** my wife went to the local Walmart store and purchase a yugioh! Raging Tempest booster pack which contains one sealed pack inside a cardboard case with a clear plastic cover. It was unopened on the outside of the package, but when I opened the outer packaging to get my booster pack, the booster pack of Raging Tempest was not sealed and there was no foil card inside and only * cards in the package.**I would like to know if Konami can issue me a replacement package since my package had been tampered with prior to being sealed and distributed to my local Walmart. I have the receipt and all packaging with the cards that were inside of Konami request such information. **I would like to resolve this issue as soon as possible, I am a longtime fan of the yugioh franchise since it has been released here in the U.S.A.,*I just want to get what I paid for, nothing wrong with that, right?
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Konami

Customer service issue
Reported by GetHuman1668029
Dec 1st, 2018 - 6 mons ago
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Seen by 4 customers so far
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GetHuman1668029 started working on this issue
Dec 1st, 2018 4:06pm