On Saturday December *, **** my wife went to the local Walmart store and purchase a yug...

GetHuman1668029's customer service issue with Konami from December 2018

90 similar
0 following
Help with my Konami issue
First: share to improve GetHuman1668029's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1668029's next move: call Konami.
The best way to get your problem resolved is to tap the button below to start calling Konami. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1668029 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman1668029's own words
On Saturday December *, **** my wife went to the local Walmart store and purchase a yugioh! Raging Tempest booster pack which contains one sealed pack inside a cardboard case with a clear plastic cover. It was unopened on the outside of the package, but when I opened the outer packaging to get my booster pack, the booster pack of Raging Tempest was not sealed and there was no foil card inside and only * cards in the package.**I would like to know if Konami can issue me a replacement package since my package had been tampered with prior to being sealed and distributed to my local Walmart. I have the receipt and all packaging with the cards that were inside of Konami request such information. **I would like to resolve this issue as soon as possible, I am a longtime fan of the yugioh franchise since it has been released here in the U.S.A.,*I just want to get what I paid for, nothing wrong with that, right?
GetHuman1668029 did not yet indicate what Konami should do to make this right.
I have an issue with Konami too
How GetHuman1668029 fixed the problem
We are waiting for GetHuman1668029 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Konami's attention and get better help faster. Tap below to get started.
Having Konami issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1668029 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1668029
Dec 1st, 2018 - 6 mons ago
I have an issue with Konami too
Not resolved
Seen by 4 customers so far
Similar issue to 90 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1668029 started working on this issue
Dec 1st, 2018 4:06pm