I have been trying to change a flight with airfare.com since Thursday and to say they h...

GetHuman1541009's customer service issue with Kayak from November 2018

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I have been trying to change a flight with airfare.com since Thursday and to say they have been inept and not helpful would be an understatement. They won’t do anything over the phone they say to do it online, and the only email you can find is *****@***.com, which I’ve written to *x with no response. I wrote Kayak, you wrote back and said they have to do it, but you forwarded my concerns, still nothing! This is a bereavement situational that I am trying to get home for and Kayak and airfare.com have been awful! I’m trying to change my flight from Friday to Thursday if this week. This should be simple, but apparently not since no one has been able to give me any info on the change, or any info for that matter. It’s all I know is according to Emirates there are plenty of seats on the Thursday flights. My Confirmation * is HF*S** and my name is Michael Gunn

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Kayak

Customer service issue
Reported by GetHuman1541009
Nov 11th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 606 others
0 customers following this
Items needed
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Timeline

GetHuman1541009 started working on this issue
Nov 11th, 2018 6:39pm
GetHuman1541009 confirmed the issue is fixed. Hooray!
Nov 11th, 2018 6:40pm