I booked a room and they ended up over charging me for * nights When it was supposed to...

GetHuman1029292's customer service issue with Kayak from August 2018

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The issue in GetHuman1029292's own words
I booked a room and they ended up over charging me for * nights When it was supposed to be only * night.**I tried to cancel the reservation so I called the hotel and they tell me I need to call the third party where I had booked it well I’ve been given the runaround and the runaround and the runaround trying to get a hold of actual someone to talk to and they ended up charging me for two nights on my credit card. And I have the charges on my bank statement showing that they did charge on my credit card. So please if someone can please give me a call back and that we can discuss this that would be great.** I try to cancel the reservation so I called the hotel and they tell me I need to call the third party where I had booked it while I’ve been given the runaround and the runaround in the run around trying to get a hold of actual someone to talk to and they ended up charging me for two nights on my credit card. And I have the charges in my bank statement showing that they did charge on my credit card. So please if someone can please give me a call back and that we can discuss this that would be great. **Thank you in advance.

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Kayak

Customer service issue
Reported by GetHuman1029292
Aug 23rd, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 394 others
0 customers following this

Timeline

GetHuman1029292 started working on this issue
Aug 23rd, 2018 10:09pm

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