I just purchased tickets for my family to return home and while searching I found a fli...

GetHuman817693's customer service issue with Kayak from June 2018

Help with my Kayak issue
I just purchased tickets for my family to return home and while searching I found a flight for $*** per person(when I looked yesterday it was $***). When I clicked on view deal to purchase tickets I was sent to the airlines website (primera air). Once to the Primera's website the currency was changed to Pounds Sterling and the price of the flight went up to ***. Because of the needs of my family I chose the comfort level tickets which included luggage and that amount was *** pounds. Kayaks website had the same flight listed for the *th of July for $*** through Primera but it was billed through Kayak and the currency sta*** the same. If we could have purchased our tickets at the posted price and currency we would have paid $****(I used the invoice from the posted flight billed through kayak). Instead, because of the incorrect currency listed on Kayak's website and Primera's incorrect currency listing, and the fact that I was not able to fly on a different day, I was forced to pay $****.** which is a significant difference simply because of a change in currency. I would like it if Kayak would refund me the difference in currencies which would be $***. I would also like to add that I have used Kayak for all my flight purchases and plan on continuing to use them but there were a great deal of inaccuracies in my last flight search.
I trust that Kayak will make this right and come up with a resolution that is fair.
Help with my Kayak issue
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I didn’t really fix it.
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Kayak

Customer service issue
Reported by GetHuman817693
Jun 25th, 2018 - 2 mons ago
I have an issue with Kayak too
Fixed
GetHuman817693 shared how to fix
Seen by 5 customers so far
Similar issue to 215 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman817693 started working on this issue
Jun 25th 12:23pm
GetHuman817693 confirmed the issue is fixed. Hooray!
Jun 28th 5:16pm