I am player tynoel and my a*c was permanently banned for terms and conditions breach I...

GetHuman-clintsam's customer service issue with Kabam from August 2019

Help with my Kabam issue
The issue in GetHuman-clintsam's own words
I am player tynoel and my a*c was permanently banned for terms and conditions breach I was previously banned for d same issue but it was not done by me it was done by my son who follows sites online d first time I was banned I was devastated I didn’t kno y I didn’t even kno about what was goin on I had no idea dat he had hacked the game he normally plays on my a*c wen I’m on wrk so wen I saw I progressed I was jus excited I didn’t question it it’s only after I was banned my son fesses up and told me wat he had done I was so upset I took away all technology from him this game is the only game I’ve ever played and I’m so dedicated to my Alliance dat I can’t bring myself to tell them what has happened. On this occasion my son after hearing me saying all the time I wish I can finish act * and jus get to be Cavalier decided again without my consent to use my wife’s ph and hack the game yet again this was done some time overnight about * days ago when I woke up I lost it because of the fear of my account being BANNED especially when I was so excited at the monthly rewards that I would of been able to rank up my champs. I’ve read all the terms and conditions and I’m aware of this serious breach and I understand why I was penalized but I’m imploring you KABAM for a chance to rejoin this family I am willing to pay for my account even lose characters anything please give me this chance this game has been my companion for the past years and have seen me through a lot of difficult times please accept my*our transgressions and re activate my A*C

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Kabam

Customer service issue
Reported by GetHuman-clintsam
Aug 29th, 2019 - a year ago
Fixed
Seen by 26 customers so far
Similar issue to 380 others
0 customers following this
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Timeline

GetHuman-clintsam started working on this issue
Aug 29th, 2019 5:07pm
GetHuman-clintsam indicated the issue is not fixed yet.
Aug 29th, 2019 9:50pm
GetHuman-clintsam indicated the issue is not fixed yet.
Aug 29th, 2019 10:12pm
GetHuman-clintsam indicated the issue is not fixed yet.
Aug 29th, 2019 10:51pm
GetHuman-clintsam indicated the issue is not fixed yet.
Aug 30th, 2019 1:14am
GetHuman-clintsam indicated the issue is not fixed yet.
Sep 7th, 2019 3:32am
GetHuman-clintsam indicated the issue is not fixed yet.
Sep 7th, 2019 4:56pm
GetHuman-clintsam confirmed the issue is fixed. Hooray!
Sep 24th, 2019 12:36am
GetHuman-clintsam confirmed the issue is fixed. Hooray!
Sep 24th, 2019 12:36am

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