My issue is not fixed

GetHuman982122's customer service issue with Kabam from August 2018

Help with my Kabam issue
The issue in GetHuman982122's own words
My issue is not fixed ... I went to use a champ and realized he wasn’t there I messaged kabam and let them know I’m missing three . It’s been weeks of them emailing me and only repeating that they understand it’s fustrating. They showed me on their end I still have those champions. I was than asked to send my whole roster and when I do they keep closing my case and only repeating they understand it’s fustrating. I’ve put money into this game and to see that champions I have are missing and Kabam doesn’t even care they just keep asking me to repeat last I saw the champions and I answered the question than it’s back to square one or they close it again . I need help before I quit this game for good and take others with me. We all put money into this game it’s not fair that this won’t be acknowledged or that I’m asked to take pictures and I do than your company closes it. I’m very dedicated and did not expect this to be so much trouble and so frustrating to get no where and to continually repeat the issue with no acknowledgment. I beat rol and that should have duped my Ronan. I’m missing captain America four star and three star.
They haven’t addressed the issue like now they put it was fixed and it’s not
I want my champions that they say “we see them in your account we cannot assist you further” when my champions aren’t there
I put money into this game I play every day for years and never had a complain or any issue until niw
I have an issue with Kabam too
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Kabam

Customer service issue
Reported by GetHuman982122
Aug 12th, 2018 - 7 mons ago
I have an issue with Kabam too
Fixed
Seen by 10 customers so far
Similar issue to 44 others
0 customers following this
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Timeline
GetHuman982122 started working on this issue
Aug 12th, 2018 1:58pm
GetHuman982122 indicated the issue is not fixed yet.
Aug 12th, 2018 3:02pm
GetHuman982122 indicated the issue is not fixed yet.
Aug 12th, 2018 3:02pm
GetHuman982122 indicated the issue is not fixed yet.
Aug 12th, 2018 3:03pm
GetHuman982122 indicated the issue is not fixed yet.
Aug 12th, 2018 3:04pm
GetHuman982122 indicated the issue is not fixed yet.
Aug 12th, 2018 3:06pm
GetHuman982122 indicated the issue is not fixed yet.
Aug 13th, 2018 3:20pm