I booked a holiday to Amsterdam for my parents on the **th -**th March **** through Exp...

GetHuman5423533's Cancel flight issue with KLM Royal Dutch Airlines from November 2020

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The issue in GetHuman5423533's own words
I booked a holiday to Amsterdam for my parents on the **th -**th March **** through Expedia our flight was cancelled ( flight number Tomsca ) ticket numbers ************** *** We also purchased seats together going out EMD ***-************** and return EMD ***-**************. Total cost £**. We have had endless problems with Expedia but eventually we got a refund for our Hotel but nothing for the flight, they say their is a credit on the flight. I would like a refund for this flight as I cannot foresee using it in the future under the present covid rules. When I tried to go through your procedure to get a refund it would not let me and said I had to go back to Expedia, this I tried to do but it appears they have wiped off my details once they refunded, I am now at a loss through no fault of my own Could you please look into this and advise. Using my parents E Mail*Many Thanks.**L. Robinson.

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KLM Royal Dutch Airlines

Cancel flight issue
Reported by GetHuman5423533
Nov 1st, 2020 - 9 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 425 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)

Timeline

GetHuman5423533 started working on this issue
Nov 1st, 2020 7:26pm