Hello,*I have purchases two tickets for my parents to come visit us in USA during Chri...
GetHuman5305376's customer service issue with KLM Royal Dutch Airlines from September 2020
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Hello,*I have purchases two tickets for my parents to come visit us in USA during Christmas* New year Holiday. However I was made aware yesterday about some current regulations regarding travel to the United States. *Presidential Proclamation **** suspends the entry into the United States, as immigrants or nonimmigrants, of all aliens who were physically present within the Schengen Area during the **-day period preceding their entry or attempted entry into the United States.*As you know Netherland is part of the Schengen and the flight from Sofia (who is not) will lay over in Amsterdam, so based on the details of the Proclamation ****, they won’t be allowed to enter US. *https:**www.schengenvisainfo.com*news*us-visa-esta-holders-outside-eu-cannot-transit-schengen-on-their-way-to-us**I was surprised that in this case, I was actually allowed to make this booking on your website. How do you guys handle this and what I need to do? Can I cancel the tickets?*Thank you*Stanimila Nikolova , PhD*Centers for Disease Control and Prevention*National Center for Environmental Health*Newborn Screening & Molecular Biology Branch***** Buford Hwy. NE, MS S***-**Atlanta, GA, ******(***)-***-*****Stanimila.N*****@***.com
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