I have purchased * Juul starter Kitsap in the past * months because they keep having is...

GetHuman-mkajdano's customer service issue with Juul from November 2018

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The issue in GetHuman-mkajdano's own words
I have purchased * Juul starter Kitsap in the past * months because they keep having issues. * wouldn't stop firing. * stopped charging, and the other * wont even turn on. I am now on my *th juul and I'm hoping that it doesnt die. They have not been dropped nor have they gotten wet, hot, or cold. I have also been extremely disappointed with the pods. I use my juul A LOT and because it got me to quit smoking cigarettes but when the juul first came out the pods were fantastic. I have bought ** pod packs (all menthol flavors) in the past * months and they have all been complete **** other than ** individual pods. Every other one has either leaked or the coil*cotton has burnt to **** *** of the way through the pod. I support you guys as you can see from how much I buy of your product. But the quality of everything has gone completely down the toilet. I honestly feel like I have just been wasting my time and money with it as of lately due to how the products have been responding.

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Juul

Customer service issue
Reported by GetHuman-mkajdano
Nov 27th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1841 others
0 customers following this

Timeline

GetHuman-mkajdano started working on this issue
Nov 27th, 2018 9:01pm

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