I have purchased * Juul starter Kitsap in the past * months because they keep having is...
GetHuman-mkajdano's customer service issue with Juul from November 2018
Help with my Juul issue
First: share to improve GetHuman-mkajdano's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mkajdano's next move: talk to Juul when they open.
Juul's call center is closed now. We will send GetHuman-mkajdano a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-mkajdano may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-mkajdano's own words
I have purchased * Juul starter Kitsap in the past * months because they keep having issues. * wouldn't stop firing. * stopped charging, and the other * wont even turn on. I am now on my *th juul and I'm hoping that it doesnt die. They have not been dropped nor have they gotten wet, hot, or cold. I have also been extremely disappointed with the pods. I use my juul A LOT and because it got me to quit smoking cigarettes but when the juul first came out the pods were fantastic. I have bought ** pod packs (all menthol flavors) in the past * months and they have all been complete **** other than ** individual pods. Every other one has either leaked or the coil*cotton has burnt to **** *** of the way through the pod. I support you guys as you can see from how much I buy of your product. But the quality of everything has gone completely down the toilet. I honestly feel like I have just been wasting my time and money with it as of lately due to how the products have been responding.
GetHuman-mkajdano did not yet indicate what Juul should do to make this right.
I have an issue with Juul too
How GetHuman-mkajdano fixed the problem
We are waiting for GetHuman-mkajdano to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.