I bought a JUUL starter kit and the card said if I did the survey I would get a $** vis...

GetHuman1380050's customer service issue with Juul from October 2018

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The issue in GetHuman1380050's own words
I bought a JUUL starter kit and the card said if I did the survey I would get a $** visa gift card . I did the survey and was told during it that I did not qualify... ok so that card did not specify what was needed . *I bought it because people told me it was the best one . The survey was my choice I did it and never received a e gift card for $** . *I have been smoking for more then half of my life and I choose your product to help me quit smoking and get a card saying take this survey and you will get $** in a ecard , then why haven’t I received my e-gift card ? I went in to this knowing nothing and what a great surprise but then told after I took this stupid survey I get nothing REALLY !!! I was going to do it anyway but what an awesome “gift” .. Yea so your a liar and that only makes you and your product liars too !! I can always use another brand that isn’t as expensive!
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Juul

Customer service issue
Reported by GetHuman1380050
Oct 20th, 2018 - a mon ago
I have an issue with Juul too
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Seen by 3 customers so far
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GetHuman1380050 started working on this issue
Oct 20th 6:44am