need to reset the password

GetHuman-shurtlef's customer service issue with Juno from March 2019

Help with my Juno issue
The issue in GetHuman-shurtlef's own words
The problem: need to reset the password
GetHuman-shurtlef did not yet indicate what Juno should do to make this right.
I have an issue with Juno too
How GetHuman-shurtlef fixed the problem
I called Computer *** Tech Service at *-***-***-****. They are from Knoxville, Tenn at **** Tazewell Pike. They can also be reached at * ***-***-****. A very caring, sweet lady named Jennifer, helped me get things started with my new Dell, Windows ** computer. Then she called a technician to work with my computer. He in turn finally had to call my Juno account. The Juno technician reset my password for a cost of $**.**. Now my computer is working beautifully and I can e-mail like I had been doing. Joyce from Jamesville New York
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Juno

Customer service issue
Reported by GetHuman-shurtlef
Mar 26th, 2019 - a mon ago
I have an issue with Juno too
Fixed
Seen by 3 customers so far
Similar issue to 250 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman-shurtlef started working on this issue
Mar 26th 6:34pm
GetHuman-shurtlef confirmed the issue is fixed. Hooray!
Mar 29th 6:45pm