Being a recent Jio corporate customer, I had a very pathetic experience with barring of...

The Jio Manager came to my office without an appointment late evening and when I spoke about customer care for corporate customers, I was informed that the process is automated and if payment not done on time automatic barring, to which I said that why was this not informed specifically by customer care who are supposed to give full info to the new Jio customer, but Jio has disappointed me by barring important top officials nos. for more than a day thus causing business losses and inconvenience. In case the assigned RM has quit or whatever the client like me is suffering which is of no concern to Jio which is rather absurd. Instead of automated barring there should be reminders much prior to payment and the RM assigned should call up his customers and deal with it thus delighting the customer. I am still unhappy with Jio - No solution talk only of automation. Can the IoT * IT dept. not stop the barring for specific priority customers ? They can but they are fooling us by saying that in automation you cannot do anything. This is my story.