*. Actaully on June **, **** I recharged my phone with a top-up of Rupees ***- which ga...

GetHuman-sreeoms's Payment Arrangement issue with Jio from June 2019

Help with my Jio issue
First: share to improve GetHuman-sreeoms's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If you are unable to make a payment or need a refund for a payment you will need to contact Ocwen immediately.
The issue in GetHuman-sreeoms's own words
*. Actaully on June **, **** I recharged my phone with a top-up of Rupees ***- which gave me ** Rupees as talk time. I got the Message from my Bank that the transaction was successful. I also got a message from Jio that my Recharge was successful. Inorder to check it, I called one of my friends phone number but the service said that my balance was insufficient to make the call! I restarted my phone many times yet it didn't worked. Please help me.**. I also did a data Recharge of Rupees ** that was a *G Data Voucher on the same day itself. I used all those same payment methods. I too received the OTP and payment confirmation message. But to my surprise the Voucher Menu showed no sign of that recently purchased *G data voucher.*Please fix this as soon as possible.**Phone Number: ***********Circle: Odisha*Type: Jio, Prepaid*Recharge Date (Both): June **, ****

GetHuman-sreeoms did not yet indicate what Jio should do to make this right.

How GetHuman-sreeoms fixed the problem

We are waiting for GetHuman-sreeoms to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Jio's attention and get better help faster. Tap below to get started.
Having Jio issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Jio

Payment Arrangement issue
Reported by GetHuman-sreeoms
Jun 15th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 7320 others
0 customers following this
Items needed
Name on the account
Address on the account
Phone number on the account
Email address on the account

Timeline

GetHuman-sreeoms started working on this issue
Jun 15th, 2019 6:31pm