Well I bought a chain ** karat gold Mariner chain and it broke for no reason it just br...
GetHuman1971359's customer service issue with JTV.com from January 2019
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The issue in GetHuman1971359's own words
Well I bought a chain ** karat gold Mariner chain and it broke for no reason it just broke well I called JTV and they sent me a return label said they were doing a customer courtesy well I got the chain back I wore it for one month and it broke again in the very same place that they were supposed to have fixed it now they say they will not fix it and send it back to me also I have a ** carat gold band ring that when I started having problems with it they told me the woman did that answered the phone that you will no longer sell that ring and would not fix it now this was what ** days after I bought it it started having problems well I thought that was very funny so when I called about my necklace or chain I brought up the ring again so I sent it back and I've yet to hear anything about it I just don't think this is fair you get one operator telling you one thing I can call right back in and a different operator will tell you something else what is going on with JTV I have bought a lot from JTV I'm not a rich person I'm on the disability but I save up to get the things I really want of course I don't get them on sale because I don't have the money at the time but this is not right to treat your customers this way and then you have to buy jewelry safe for two years and you have to buy it when you make the purchase like I said I get disability I have to save up for what I want I don't got the money to buy juul safe that stuff should be insured for at least a year I mean come on it broke on its own I did nothing to it and the charm I bought the cross of nails ** karat gold which way is nothing was on that chain and the only thing that was on that chain and I'm glad I was at home when it broke both times I could have lost my ** karat gold cross of nails that I also bought from JTV
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