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JCPenney Card Services Customer FAQ

Top Answers & How-to Guides

What is JCPenney Card Services's Phone Number?

The question we are asked most often is about how to talk to JCPenney Card Services customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the JCPenney credit card rewards program?

The JCPenney credit card rewards program is designed to offer exclusive benefits and rewards to cardholders. By using the JCPenney...
Ask any question you have about JCPenney Card Services customer service, get an answer now.
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Benefits

What are the benefits of having a JCPenney credit card?

Having a JCPenney credit card comes with several attractive benefits. Firstly, cardholders can enjoy exclusive discounts and promotional...
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Usage

Can I use my JCPenney credit card at other stores?

No, the JCPenney credit card can only be used for purchases made at JCPenney stores and on their website. It is not accepted at any...
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Payments

Can I set up automatic payments for my JCPenney credit card?

Yes, you can set up automatic payments for your JCPenney credit card. We offer the option to enroll in Auto Pay, which allows you to...
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Rewards

What is the JCPenney credit card rewards program?

The JCPenney credit card rewards program is designed to offer exclusive benefits and rewards to cardholders. By using the JCPenney...
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Help me with my JCPenney Card Services customer service issue

Ask any question you have about JCPenney Card Services customer service. We will do our best to get you answers right away.
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